Articles on: Backer Helpdesk

Apple ID Backers

Issue: backers, who have used their Apple ID to pledge the campaign without setting up their Apple Pay account (linking their email address to their Apple Wallet), will not be able to receive emails from PledgeBox directly.

Solution: There are two option for backers who can’t receive emails with their email addresses:

1. Register a PledgeBox Backer Account & Update a new Email Address

Please use your Kickstarter Account Email(Apple ID) to register a PledgeBox Account:

After you login, please go to the Profile Page and Verify a New Email Address. All the campaigns you have supported in Kickstarter via Apple ID will be replaced consistently.

Click the “View” button on the Campaign Pledged page and Update your survey information.

2. Contact Creator to Update a New Email Address

Updated on: 10/03/2023

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