Articles on: Backer Helpdesk

Download digital products - Backers FAQ

For backers who completed the survey and have Digital Products, when you completed the survey, you will receive two emails.

1) Survey Confirmation:
2) Download the Digital Products:

Download the Digital Products Email

Please enter the verification code and unlock the download page

Download Page

Click the download button and get your digital product

Get the digital products

What should I do if I didn't receive the email or the verification code has expired?

Please use your Kickstarter account email to register a PledgeBox account:

After login, you will be able to check the order details and get the download link/verification code email.

Download Link

Nothing happened after I downloaded my digital products?

It is very likely that the downloaded file is too large and takes a certain amount of time to download. We recommend using a computer device and Chrome.

Running out of download times?

Please contact creator to reset the download times of your digital products.

Updated on: 18/01/2023

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