How do I fill out my survey?
You would receive a survey email, then:
1） Confirm your reward. You can also upgrade your reward level and choose product variants in this step.
2） Choose add-on that you want to purchase. Skip it if you don’t want an add-on or there is no add-on.
3） Enter your address and shipping information.
4） Confirm your selection. Make sure all of the selections and information are correct, and then you can make the payment.
Related Articles
Send Backer Survey Through PledgeBox
1. Create Your PledgeBox Account Sign up for a creator account. 2. Connect with Kickstarter/Indiegogo Campaign Option 1: By inviting PledgeBox as collaborator Choose Invite PledgeBox as Collaborator Click Yes, the invitation has been sent Option 2: ...
Survey Status
There are 6 types of survey statuses on PledgeBox, "Not invited", "Pending", "In Progress", "Completed", "Canceled", and "Dropped". 1）Not Invited - Survey has not been sent. 2）Pending - Survey has been sent but has not been opened yet. 3）In Progress ...
How to track survey progress?
Creators can check survey progress on the Dashboard. 1）Go to ‘Dashboard’. 2）Click ‘Survey Progress’.
Survey Setting Tips
Tools -> Survey Setting Hide Positive Credit You may see backers with extra credits in PledgeBox when: 1) Backer paid more money then the reward price 2) Backer pledged in the special reward 3) Backer gave tips when pledged the reward When you sell ...
Indiegogo Survey FAQ - PledgeBox
1. How to import Indiegogo orders for surveys? There is a 10-day refund window for Indiegogo’s refund policy, please "Locked" Indiegogo orders before sending the survey in PledgeBox. Follow the guidelines for locking orders on Indiegogo: ...