Creators can manage orders in batches on PledgeBox system.
1）Go to ‘Kickstarter Imports'/ 'Indiegogo Imports’ > Click ‘Backer List - Orders’ 2）Use the search function to filter all the target orders 3）Click ‘Actions’ button to alter orders’ status
Backers can change their information in their surveys unless creators lock the orders. Before you start the shipping, it is recommended to lock the order to prevent backers changing addresses after you send it out. For single order 1）Go to ...
Backers can only find their PBID in the confirmation emails and PledgeBox accounts, so the PBID can be used to confirm their identity as well. PB ID is the internal ID for each of your pledge/order. Like Kickstarter pledge sequence number, It is ...
If you want to filter orders based on SKU, you can click on "Add Another Filter", and select the filter condition "SKU(s)" from the drop-down list. In addition to the Order List, you can also filter orders and survey records by SKU in the Download ...
If you need to split the products in an order for partial shipments and push them to ShipStation, please follow the steps below. 1. Go to Dashboard → Push to Fulfillment. Enter all the information, then check the "Split Order" option. 2. Next, check ...
To provide coupons/credits for backers to pay for shipping fees/add-ons, please follow the instructions below. For an individual backer 1）Go to ‘Kickstarter Imports’/ ‘Indiegogo Imports' > Click ‘Backer List - Orders’ 2）Enter the order you want to ...