There's something wrong with my pledge
That's not impossible. If you notice something is awry, you can send us a message directly to support@pledgebox.com and we'll look at it for you. Or you are able to reach out to PledgeBox Support by clicking the “Chat with customer service" tab on our website.
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Filters on PledgeBox
PledgeBox supports you to filter out the orders by various filter conditions. 1） Survey Status 2） Order Status 3） Segment(s) 4） Rewards 5） Pledged Time 6） Complete Time 7） Payment Amount 8） Balance 9） Add-on(s) 10) SKU(s) 11）Reward Upgraded 12）Tax ...
Survey Setting Tips
Tools -> Survey Setting Hide Positive Credit You may see backers with extra credits in PledgeBox when: 1) Backer paid more money then the reward price 2) Backer pledged in the special reward 3) Backer gave tips when pledged the reward When you sell ...
Send Backer Survey Through PledgeBox
1. Create Your PledgeBox Account Sign up for a creator account. 2. Connect with Kickstarter/Indiegogo Campaign Option 1: By inviting PledgeBox as collaborator Choose Invite PledgeBox as Collaborator Click Yes, the invitation has been sent Option 2: ...
Hide Kickstarter Bonus Support
Backers can give a little extra with bonus support when they pledge on Kickstarter. Before sending out surveys, creators can decide whether to let backers use this to offset their spending. When the backers pledge a campaign on Kickstarter, they’ll ...
How to Filter Orders by SKU?
If you want to filter orders based on SKU, you can click on "Add Another Filter", and select the filter condition "SKU(s)" from the drop-down list. In addition to the Order List, you can also filter orders and survey records by SKU in the Download ...