Articles on: Backer Helpdesk

What can I do if I don't receive the product for a long time?

PledgeBox is a 3rd party software for Kickstarter creators to collect shipping information from backers. All the payments were directly paid to the creators.

If you want to check the reward shipping status, you can contact the creator support email listed in the survey invitation email.

Updated on: 29/01/2021

Was this article helpful?

Share your feedback


Thank you!