Articles on: Backer Helpdesk

Why do I need to enter my payment information?

After you have done with purchasing add-on, you can make a payment directly.

When creators decide to alter product price, shipping fees etc., you can make a payment directly as well. If you have any questions with your payment, you can contact the creator support email listed in the survey invitation email.

PledgeBox is a 3rd party software for Kickstarter creators to collect shipping information from backers. All the payments were directly paid to the creators.

Updated on: 29/01/2021

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