Step 1: Log in to your Squarespace account

1. Open a new browser tab, and then log in to your Squarespace account.

2. Click Account dashboard > Domains, and then click the domain that you want to connect to PledgeBox.

3. Click DNS.

4. Optional: If you have existing records that you want to keep, such as MX records or TXT records, then save them in a Word Document or Google Docs.

5. Click the trash can icon to delete the existing Squarespace DNS records.

Step 2: Add the CNAME records

1. From the DNS settings of your Squarespace domain, click ADD RECORD.

2. Enter the following CNAME record to your DNS settings:

Host: www

Type: CNAME

Priority: -

Data: survey.pledgebox.com

3. Click SAVE.

Step 3: Connect your domain to PledgeBox

1. From your PledgeBox admin, go to Connect Domain.

2. Type the name of the domain that you want to connect, and then click Next.

​

Step 4: Additional verification for your PledgeBox domain

As an additional security measure, your domain might require extra verification. This extra verification requires you to create a TXT record on the domain.

Steps:

1. In your Squarespace.com account, click Account Dashboard > Domains.

2. Click the domain that you're connecting to PledgeBox, and then click DNS.

3. Click ADD RECORD.

4. In a new tab, go to your PledgedBox admin, click Connect Domain, and then type the name of the domain that you want to connect.

5. Locate the Required value, and then click Copy.

6. Go back your Squarespace tab, and then enter the following TXT record to your DNS settings:

Host: pledgebox._verification

Type: TXT

Priority: -

Data: Paste the Required value

7. Click SAVE.

8. Go back your PledgeBox Admin tab, then click Verify connection.

Note

PledgeBox verifies that the DNS records are correct. This can take 12 to 48 hours.