How to customize survey email content?
- Go to ‘Review and Send’.
- Click on ‘Preview as Backer’.
- Edit the email title, subject and blurb. And set a deadline of the surve
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Send Backer Survey Through PledgeBox
1. Create Your PledgeBox Account Sign up for a creator account. 2. Connect with Kickstarter/Indiegogo Campaign Option 1: By inviting PledgeBox as collaborator Choose Invite PledgeBox as Collaborator Click Yes, the invitation has been sent Option 2: ...
How to send a survey email to an individual backer?
Send a survey email to an individual backer on PledgeBox 1) Go to ‘Kickstarter Imports’, or ‘Indiegogo Imports’ 2) Click on ‘Backer list - Orders’. 3) Use search function to find the individual backer, and click on the order line to get into the ...
Survey Status
There are 6 types of survey statuses on PledgeBox, "Not invited", "Pending", "In Progress", "Completed", "Canceled", and "Dropped". 1）Not Invited - Survey has not been sent. 2）Pending - Survey has been sent but has not been opened yet. 3）In Progress ...
Indiegogo Survey FAQ - PledgeBox
1. How to import Indiegogo orders for surveys? There is a 10-day refund window for Indiegogo’s refund policy, please "Locked" Indiegogo orders before sending the survey in PledgeBox. Follow the guidelines for locking orders on Indiegogo: ...
Why Can't I Edit My Survey?
There are two possibilities that cause this issue: The order has been locked by the creator. Your order has been shipped. You can contact the creator support email listed in the survey invitation email when you are not able to edit your survey.