How to send a survey email to an individual backer? - PledgeBox

How to send a survey email to an individual backer?

Send a survey email to an individual backer on PledgeBox

1) Go to ‘Kickstarter Imports’, or ‘Indiegogo Imports’
2) Click on ‘Backer list - Orders’.
3) Use search function to find the individual backer, and click on the order line to get into the order detail page
4) Go to ‘Emails Sent’ segment lies on the right of the page.
5) Click on ‘Send’ and select the reminder email type to proceed

​​

    • Related Articles

    • Send Backer Survey Through PledgeBox

      1. Create Your PledgeBox Account Sign up for a creator account. 2. Connect with Kickstarter/Indiegogo Campaign Option 1: By inviting PledgeBox as collaborator Choose Invite PledgeBox as Collaborator Click Yes, the invitation has been sent Option 2: ...

    • How to preview the survey as a backer?

      Go to ‘Review and Send’. Click on ‘Preview as Backer’. Select any reward level from the list, and click the ‘Survey Preview’ or 'Email Preview' button

    • How to customize survey email content?

      Go to ‘Review and Send’. Click on ‘Preview as Backer’. Edit the email title, subject and blurb. And set a deadline of the surve

    • How to send the reminder emails or re-send the survey emails?

      PledgeBox system sends weekly reminder emails to backers who do not finish the survey for 6 months.If you don't want us to send the reminder, contact support to mute the reminder function. Note: backers in follow situation won't receive the reminder ...

    • Indiegogo Survey FAQ - PledgeBox

      1. How to import Indiegogo orders for surveys? There is a 10-day refund window for Indiegogo’s refund policy, please "Locked" Indiegogo orders before sending the survey in PledgeBox. Follow the guidelines for locking orders on Indiegogo: ...