How to send a survey email to an individual backer? - PledgeBox

How to send a survey email to an individual backer?

Send a survey email to an individual backer on PledgeBox

1) Go to ‘Kickstarter Imports’, or ‘Indiegogo Imports’
2) Click on ‘Backer list - Orders’.
3) Use search function to find the individual backer, and click on the order line to get into the order detail page
4) Go to ‘Emails Sent’ segment lies on the right of the page.
5) Click on ‘Send’ and select the reminder email type to proceed


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