Related Articles
Order Details Page
What does the PledgeBox order detail page look like on the creator side? You can review the order information on this page. Including order status (locked, unlocked, refunded, and cancelled), survey status (in progress, invited, completed), address, ...
Survey Status
There are 6 types of survey statuses on PledgeBox, "Not invited", "Pending", "In Progress", "Completed", "Canceled", and "Dropped". 1）Not Invited - Survey has not been sent. 2）Pending - Survey has been sent but has not been opened yet. 3）In Progress ...
How to send tracking numbers/shipping info to backers?
PledgeBox supports creators to upload tracking code to backers after sending out the survey, and synchronize shipping progress to backers via email notification. 1) Please go to Tools -> Shipping info. 2) Download the tracking file template. 3) ...
Accpet later backer with pre-order page
PledgeBox pre-order shop is similar to an online shop for you to acquire new backers after the Kickstarter campaign ends. You can create a pre-order store and continue to sell your items after the campaign ends. Go to "Pre-order" Click the "Opt in to ...
Filters on PledgeBox
PledgeBox provides some filter conditions for creators to filter out the orders they want. 1） Survey Status 2） Order Status 3） Segment(s) 4） Rewards 5） Pledged Time 6） Complete Time 7） Payment Amount 8） Balance 9） Add-on(s) 10）Reward Upgraded 11）Tax ...