Related Articles
Order Details Page
What does the PledgeBox order detail page look like on the creator side? You can review the order information on this page. Including order status (locked, unlocked, refunded, and cancelled), survey status (in progress, invited, completed), address, ...
Survey Status
There are 6 types of survey statuses on PledgeBox, "Not invited", "Pending", "In Progress", "Completed", "Canceled", and "Dropped". 1)Not Invited - Survey has not been sent. 2)Pending - Survey has been sent but has not been opened yet. 3)In Progress ...
Accpet later backer with pre-order page
PledgeBox pre-order shop is similar to an online shop for you to acquire new backers after the Kickstarter campaign ends. You can create a pre-order store and continue to sell your items after the campaign ends. Go to "Pre-order" Click the "Opt in to ...
How to add a new order?(How to add a new backer manually?)
Creators can create a new order on PledgeBox system manually. 1)Go to ‘Kickstarter Imports' / 'Indiegogo Imports’ > ‘Backer List - Orders’ 2)Click on ‘Add Order’ (upper right corner).
How to push order to BigCommerce - BigCommerce Integration
1. To start with, please go to Dashboard -> Push to Fulfillment 2. Go to BigCommerce and locate the Store Hash parameter from the website link that needs to be entered in PledgeBox. For example, the URL is ...