There's something wrong with my pledge
That's not impossible. If you notice something is awry, you can send us a message directly to support@pledgebox.com and we'll look at it for you. Or you are able to reach out to PledgeBox Support by clicking the “Chat with customer service" tab on our website.
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How to Manage Late Pledges in PledgeBox
Managing Late Pledges in PledgeBox can streamline your workflow and ensure you stay on top of your orders. Here's a step-by-step guide to help you navigate the process effectively: 1. Enabling Late Pledge on Kickstarter When you enable the Late ...
Filters on PledgeBox
PledgeBox supports you to filter out the orders by various filter conditions. 1) Backer Info 2) Survey Status 3) Order Status 4) Segment(s) 5) Rewards 6) Pledged Time 7) Complete Time 8) Payment Amount 9) Balance 10) Add-on(s) 11)SKU(s) 12)Reward ...
Survey Setting Tips
Tools -> Survey Setting Hide Positive Credit You may see backers with extra credits in PledgeBox when: 1) Backer paid more money then the reward price 2) Backer pledged in the special reward 3) Backer gave tips when pledged the reward When you sell ...
Hide Kickstarter Bonus Support
Backers can give a little extra with bonus support when they pledge on Kickstarter. Before sending out surveys, creators can decide whether to let backers use this to offset their spending. When the backers pledge a campaign on Kickstarter, they’ll ...
What is a PledgBox ID (PB ID) and how to download orders with PledgeBox ID ?
Backers can only find their PBID in the confirmation emails and PledgeBox accounts, so the PBID can be used to confirm their identity as well. PB ID is the internal ID for each of your pledge/order. Like Kickstarter pledge sequence number, It is ...