What can I do if I don't receive the product for a long time?
PledgeBox is a 3rd party software for Kickstarter creators to collect shipping information from backers. All the payments were directly paid to the creators.
If you want to check the reward shipping status, you can contact the creator support email listed in the survey invitation email.
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PayPal Setup for Receive Payment
How to Setup PayPal account to Receive Payments on surveys. PledgeBox supports two ways for creators to receive payments: Stripe and PayPal. The set up with Stripe is straightforward, while someone may find PayPal could be a little bit tricky. This ...
When can I receive the funds for add-ons purchase?
When can I receive the funds of upselling? Creators will receive the payment right after backers make a payment.
How to set up ‘Product Variants’?
PledgeBox surveys can help creators collect variants of products. And the maximum SKU number of a product is 80. 1）Go to ‘Set Up Products’ 2）Click on ‘Products’ and open the product edit page 3）On the first page, there is a ‘Variants’ segment at the ...
How do I fill out my survey?
You would receive a survey email, then: 1） Confirm your reward. You can also upgrade your reward level and choose product variants in this step. 2） Choose add-on that you want to purchase. Skip it if you don’t want an add-on or there is no add-on. 3） ...
How can I offer a product bundle?
To boost more upsells, creators can offer some discounts. A bundle sale is one of the methods. What is a bundle? Product bundle is generally made up of several products. How do I create a product bundle? Go to ‘Set up Products’ in the left navigation ...