Find and export PledgeBox IDs (PB IDs)

What is a PledgeBox ID, and how do I find or export it?

A PledgeBox ID, or PB ID, identifies an order in PledgeBox. Use it to locate the order when managing backers or contacting support.

A PB ID is an order reference. It is not a password or login code. Do not treat possession of a PB ID alone as proof of account ownership.

Find a PB ID for one order

  1. Open your Pledge Manager project.
  2. Expand Kickstarter Imports or Indiegogo Imports.
  3. Select Backer List - Orders.
  4. Open the order.
  5. Find PledgeBox ID under User Info.

PledgeBox ID under User Info, outlined in red

Export PB IDs for multiple orders

  1. Open Dashboard, then Download Center.
  2. Select Survey Record Export.
  3. Set the filters for the orders you need.
  4. Check the PledgeBox ID column in the search results.
  5. Click Download to export the matching orders.

For more export instructions, see How to export survey results.