Why can't I edit product information after I send surveys/smoke tests?
Similar to Kickstarter, once the add-on products are purchased you won't be able to change product info like price.Contact support@pledgebox.com if you need to change it.
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Where to send surveys?
Where to send surveys? After you complete all the required settings, you are ready to shoot out the survey invitation. 1)Go to ‘Review and Send’ to send the survey. 2)If you want to play safe, send a smoke test (to 5% of the overall backers) and ...
Send Backer Survey Through PledgeBox
1. Create Your PledgeBox Account Sign up for a creator account. 2. Connect with Kickstarter/Indiegogo Campaign Option 1: By inviting PledgeBox as collaborator Choose Invite PledgeBox as Collaborator Click Yes, the invitation has been sent Option 2: ...
How to set up ‘Product Variants’?
PledgeBox surveys can help creators collect variants of products. And the maximum SKU number of a product is 80. 1)Go to ‘Set Up Products’ 2)Click on ‘Products’ and open the product edit page 3)On the first page, there is a ‘Variants’ segment at the ...
How to send tracking numbers/shipping info to backers?
PledgeBox supports creators to upload tracking code to backers after sending out the survey, and synchronize shipping progress to backers via email notification. 1) Please go to Tools -> Shipping info. 2) Download the tracking file template. 3) ...
How can I offer a product bundle?
To boost more upsells, creators can offer some discounts. A bundle sale is one of the methods. What is a bundle? Product bundle is generally made up of several products. How do I create a product bundle? Go to ‘Set up Products’ in the left navigation ...