Why do I need to enter my payment information?
After you have done with purchasing add-on, you can make a payment directly.
When creators decide to alter product price, shipping fees etc., you can make a payment directly as well. If you have any questions with your payment, you can contact the creator support email listed in the survey invitation email.
PledgeBox is a 3rd party software for Kickstarter creators to collect shipping information from backers. All the payments were directly paid to the creators.
How do I set the payment methods to receive payments?
How to set the payment methods to receive payments on the PledgeBox pledge manager system? PledgeBox supports Stripe and PayPal. Connect Strip to your project: 1）Go to 'Confirm Add-ons' > Click 'Receive Payment'. 2）Click 'Connect With Stripe'. ...
What payment sources does PledgeBox support?
What payment sources does PledgeBox support? PledgeBox now supports 2 methods: 1）Stripe (recommended) 2）PayPal
PayPal Setup for Receive Payment
How to Setup PayPal account to Receive Payments on surveys. PledgeBox supports two ways for creators to receive payments: Stripe and PayPal. The set up with Stripe is straightforward, while someone may find PayPal could be a little bit tricky. This ...
Why can't I edit product information after I send surveys/smoke tests?
Similar to Kickstarter, once the add-on products are purchased you won't be able to change product info like price. Contact email@example.com if you need to change it.
How do I fill out my survey?
You would receive a survey email, then: 1） Confirm your reward. You can also upgrade your reward level and choose product variants in this step. 2） Choose add-on that you want to purchase. Skip it if you don’t want an add-on or there is no add-on. 3） ...