Pledge Manager | Basic | Knowledge Base

Basic
Solution to Backers' FAQs
1. Solution for Error Message "This email address does not exist" If you receive the error message "This email address does not exist" while using the PledgeBox platform, it means you haven't registered an account with PledgeBox yet. To log in and ...
AI Backer Helper - Build your support GPTs
PledgeBox launched a groundbreaking feature that empowers creators to take control of their backer support like never before - AI Backer Helper. Now, with PledgeBox, Creator can train their very own backer service chatbot tailored to their needs. 1. ...
What crowdfunding platforms does PledgeBox support?
Kickstarter and Indiegogo.
What can ‘PledgeBox Survey’ do for Kickstarter/Indiegogo campaigns?
What can PledgeBox Surveys do for Kickstarter/Indiegogo campaigns? PledgeBox survey helps creators collect backers’ shipping addresses more efficiently, upsell add-on products for more revenue. In details: 1）Allow backers to choose product variants ...
What is PledgeBox?
What is PledgeBox? Are you tired of spending countless hours managing your backers' orders, payments, and shipping information after your crowdfunding campaign ends? Do you want to boost sales and keep your backers happy with a smooth and hassle-free ...

Popular Articles
Order Status
There are 5 order statuses on the PledgeBox system. Upgraded, Refunded, Unlocked, Locked, and Shipped. Upgraded - Backer has upgraded to the current reward from a reward with lower price. Refunded - Creator refunded the order. Unlocked - backers can ...
What if I don't see the email yet? (I didn't get my survey)
Check your spam folder. If you use Gmail, sometimes your invite will go to your "Promotions" tab. If you still can't find it, search your inbox for "PledgeBox" If that doesn't work: 1）Click - https://survey.pledgebox.com/user/register 2）Signup and ...
Book PledgeBox Newsletter Boosting
How to join such a strong crowdfunding community with over 400K subscribers from Kickstarter? Book PledgeBox Newsletter Boosting PledgeBox's newsletter has been approved as an efficient channel to boost Kickstarter & Indiegogo alive campaigns. But ...
PayPal Setup for Receive Payment
How to Setup PayPal account to Receive Payments on surveys. PledgeBox supports two ways for creators to receive payments: Stripe and PayPal. The set up with Stripe is straightforward, while someone may find PayPal could be a little bit tricky. This ...
Meanings of 4 Reward Shipping Fee Setting Methods
PledgeBox supports creator to charge the reward shipping fee according to the following four methods. 1) Based on Reward Level 2) Based on Reward Weight 3) Based on Total Amount 4) Based on Package Weight 5) Tips Please refer to How to set up ...

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