All About Money
How to Charge Tax for My Kickstarter/Indiegogo Campaign on Surveys
PledgeBox allows you to set up Tax, VAT, and Customs Duty based on the total price of the Reward, PledgeBox add-ons, and shipping fees that backers have purchased. Go to " Tools" > click " Tax" Choose the type of Tax, and click " Add Country/Region" ...
When can I receive the funds for add-ons purchase?
A successful backer payment, an available payment-platform balance and a bank payout are different stages. A successful payment does not guarantee immediate bank availability. 1. Check the payment Open the PledgeBox order and check the transaction ...
What payment sources does PledgeBox support?
PledgeBox Pledge Manager supports Stripe and PayPal for collecting additional payments through a backer survey. The creator connects the receiving account in the project’s payment settings. The options a backer can use depend on what the creator has ...
How does PledgeBox fee get charged?
PledgeBox fees and Stripe or PayPal processing fees are separate charges. Review the terms shown in your project’s Pricing Plan before collecting survey payments. Check the fee basis The Pricing Plan page identifies the payment-collection fee and the ...
PayPal Setup for Receive Payment
How to Setup PayPal account to Receive Payments on surveys. PledgeBox supports two ways for creators to receive payments: Stripe and PayPal. The set up with Stripe is straightforward, while someone may find PayPal could be a little bit tricky. This ...
How do I set the payment methods to receive payments?
How to set the payment methods to receive payments on the PledgeBox pledge manager system? PledgeBox supports Stripe and PayPal. Connect Stripe to your project ( If you use Stripe, payments are deposited into your Stripe account in real time for each ...
What if there's a mismatch between the money a backer paid on Kickstarter/Indiegogo and the credit the backer has on the order page?
Compare the campaign pledge and PledgeBox order before changing any credit. A difference does not automatically mean that the backer must pay again. Check the source pledge Confirm that you are comparing the same backer and project. Check the latest ...
How to refund to a backer?
How to Make a Refund on PledgeBox? Regarding the refund authority, creators can perform refunds for backers who have pledged on PledgeBox within 90 days from the date of backers payment (90-day refund period). 1）Please go to Kickstarter/Indiegogo ...