Products & Add-ons
How can I offer a product bundle?
To boost more upsells, creators can offer some discounts. A bundle sale is one of the methods. What is a bundle? Product bundle is generally made up of several products. How do I create a product bundle? Go to ‘Set up Products’ in the left navigation ...
How to set a cap value for add-on shipping fee on PledgeBox？
After you set this maximal shipping fee value, it will become the maximal shipping fee a backer will pay if his/her additional shipping fee is more than the value. It won‘t impact the shipping fees that are less than the value.
How to create ‘Products’ and ‘Add-ons’?
As you connect your project to PledgeBox, rewards details sync. When you need to add a new product or an add on, you need to create it manually. 1. Create a product, enter all the product details in ‘1.Product Details’ Go to ‘Set Up Products’ > ...
Meanings of 4 Add-on Shipping Fee Setting Methods
There are 4 Methods on the PledgeBox pledge manager system to collect Rewards/Perks' shipping fees for different countries/regions. Creators can collect add-on shipping fees based on items, SKU weight, total amount, or package weight. When Creator ...
Why can't I edit product information after I send surveys/smoke tests?
Similar to Kickstarter, once the add-on products are purchased you won't be able to change product info like price. Contact support@pledgebox.com if you need to change it.
How to set up ‘Product Variants’?
PledgeBox surveys can help creators collect variants of products. And the maximum SKU number of a product is 80. 1）Go to ‘Set Up Products’ 2）Click on ‘Products’ and open the product edit page 3）On the first page, there is a ‘Variants’ segment at the ...
How to set up shipping fees for Add-ons?
How to set up shipping fees for Add-ons on PledgeBox and boost more upsells. Charge shipping fees based on Item or SKU weight (It won’t affect Reward shipping fees): 1）Go to ‘1 Set Up Products’ in the main column on the left 2）Click on ‘Products’ ...
What are ‘Products’, ‘Bundles’ and ‘Gifts’?
There are 3 types of products on PledgeBox system for creators, ‘Products’, ‘Bundles’, and ‘Gifts’. Products Product is a single item (usually called SKU). A typical reward/perk includes one product or multiple products. When you connect ...
What is Add-ons? What is the difference with Kickstarter/Indiegogo Add-ons?
Creators can sell add-ons via PledgeBox surveys and boost more upsell. The definition of Add-on in PledgeBox is the products that you allow backers to buy extra. Kickstarter/Indiegogo add-ons are items (you define) backers can buy with their rewards. ...
Popular Articles
Order Status
There are 5 order statuses on the PledgeBox system. Upgraded, Refunded, Unlocked, Locked, and Shipped. Upgraded - Backer has upgraded to the current reward from a reward with lower price. Refunded - Creator refunded the order. Unlocked - backers can ...
What if I don't see the email yet? (I didn't get my survey)
Check your spam folder. If you use Gmail, sometimes your invite will go to your "Promotions" tab. If you still can't find it, search your inbox for "PledgeBox" If that doesn't work: 1）Click - https://survey.pledgebox.com/user/register 2）Signup and ...
Pledged with Apple ID and having trouble accessing the survey
If your Kickstarter account was created with your Apple ID, you will need to manage your Apple login credentials via the Apple ID settings on your mobile device, or from your Apple account. This is also where you can manage the apps on which you use ...
PayPal Setup for Receive Payment
How to Setup PayPal account to Receive Payments on surveys. PledgeBox supports two ways for creators to receive payments: Stripe and PayPal. The set up with Stripe is straightforward, while someone may find PayPal could be a little bit tricky. This ...
Book PledgeBox Newsletter Boosting
How to join such a strong crowdfunding community with over 500K subscribers from Kickstarter? Book PledgeBox Newsletter Boosting PledgeBox's newsletter has been proved as an efficient channel to boost Kickstarter & Indiegogo alive campaigns. But our ...