I can't edit my survey. - PledgeBox

Why Can't I Edit My Survey?

Editing depends on the order status set by the project creator.

  • Unlocked: You can edit the survey fields that are available.
  • Partially Locked: Product choices are locked. Address and payment updates remain available.
  • Locked: You can review the survey, but cannot update it.
  • Shipped: The creator has recorded shipping information. Contact the creator if a correction is needed.

Use the creator’s Contact address in the survey or the support email in your invitation. Explain which field you need to change. The creator must confirm whether a change is still possible.

For address changes, see Change your shipping address. Saving an address change may also require reviewing shipping charges and confirming the survey again.