Your PledgeBox ID, also called PBID, identifies an order in PledgeBox. It is different from your Kickstarter or Indiegogo backer number and from a payment transaction ID.

Find your order

1. Open the PledgeBox Backer login.
2. Sign in with the email address associated with your pledge.
3. Find the correct campaign and open its order.
4. Look for PledgeBox ID or PBID in the order details.
5. Copy the full value, including its prefix and leading zeros.

If the current survey view does not display the ID, ask the project creator to find it in their order record. Provide the campaign name and the email used for your pledge.

When contacting support

Include the campaign name and PBID when available. Do not include your password or full payment-card details.

A PBID helps locate an order. It does not by itself prove ownership of the order.

If you pledged with an Apple relay email · Contact Backer Support