To request closure of a PledgeBox project, email support@pledgebox.com from the project owner’s email address.
Include these details
- The project name and campaign link.
- The PledgeBox project ID, if available.
- The reason for closure.
- What you want to happen to survey access and future emails.
- Whether orders, payments, refunds or fulfillment still need attention.
Check and export any records you need before the agreed closure. Ask support to confirm the closure scope and timing.
A closure request is separate from an order cancellation, a refund request or a personal-data deletion request. State those requests separately if they are needed.
Wait for support’s confirmation before treating the project as closed.