PledgeBox supports add-on shipping by item, SKU weight, order amount or package weight. Choose the scope first: product-level shipping or order-level shipping.
1. Based on Item
Configure this in Products → PledgeBox Add-on Setting → Add-on Shipping Fees. The charge depends on the item quantity and destination.
Example: a configured rate of $5 per item gives 2 × $5 = $10 for two items. This is an example, not a default rate.
2. Based on SKU Weight
Configure this in the same add-on shipping section. Enter accurate product weights and choose destination weight bands.
Example: two items at 0.5 kg each total 1 kg. The configured band for that destination determines the fee. Check the final open-ended band as well as the lower bands.
3. Based on Total Amount
Open Survey Setting → Shipping Setting (survey orders only). Order-level amount bands calculate shipping for the order. This can affect reward and add-on shipping together.
4. Based on Package Weight
Use the same project-level shipping section for order-weight calculation. Check product quantities, package weights and the selected unit. Configure destination bands that cover the orders you accept.
Check the scope and destinations
- Product-level add-on zones do not set reward-level shipping.
- Order-level amount or weight settings can change the combined order calculation.
- Everywhere Else covers countries outside explicitly configured zones. Keep it only when you intend to offer those destinations.
- When shipping is required, the current screen states that add-ons are available only for countries with configured fees.
Preview representative orders with different quantities, rewards and destinations before sending surveys. Include a boundary weight or amount and the final band in your check.
Review order-level scope
- Open Survey Setting → Shipping Setting (survey orders only).
- Enable the order-level calculation and choose Based on Total Amount or Based on Package Weight.
- For a shipping zone, click Configure under Rewards & Add-ons.
- Review the Add-on(s) and Reward(s) tabs. Check only the items that should use this rule.
- Confirm the selection, then review destination bands and click Save Shipping Setting.
- Preview representative orders and check the resulting shipping fee and balance.
The current screen disables Maximal Shipping Fee while order-level shipping calculation is enabled. Review the calculation method before changing either setting.
Configure add-on shipping step by step · Compare reward shipping methods