Pledge Manager | Account | Knowledge Base

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How to create a creator account?
1) Enter our website. Link here: https://www.pledgebox.com/ 2) Click on the ‘Get Started’. 3) Finish the Signup and you will login.
How to invite my partners to join our project in PledgeBox?
The Kickstarter/Indiegogo project owners can invite partners to join the project in PledgeBox. 1）Go to navigation on the left, click ‘Tools’ > ‘Users’. 2）Click on ‘Invite’. 3）Enter the name and the email of the new team member. 4）Click ‘Invite’.
What's the difference between an Admin user and an Analyst user?
The differences between an Admin user and an Analyst user on PledgeBox Admin Admin has full access to the functions. Analyst Analysts can access functions except downloading shipping reports and sending surveys.
How to close my project?
If you want to close your project, send email to: support@pledgebox.com

Popular Articles
Order Status
There are 5 order statuses on the PledgeBox system. Upgraded, Refunded, Unlocked, Locked, and Shipped. Upgraded - Backer has upgraded to the current reward from a reward with lower price. Refunded - Creator refunded the order. Unlocked - backers can ...
What if I don't see the email yet? (I didn't get my survey)
Check your spam folder. If you use Gmail, sometimes your invite will go to your "Promotions" tab. If you still can't find it, search your inbox for "PledgeBox" If that doesn't work: 1）Click - https://survey.pledgebox.com/user/register 2）Signup and ...
Book PledgeBox Newsletter Boosting
How to join such a strong crowdfunding community with over 400K subscribers from Kickstarter? Book PledgeBox Newsletter Boosting PledgeBox's newsletter has been approved as an efficient channel to boost Kickstarter & Indiegogo alive campaigns. But ...
PayPal Setup for Receive Payment
How to Setup PayPal account to Receive Payments on surveys. PledgeBox supports two ways for creators to receive payments: Stripe and PayPal. The set up with Stripe is straightforward, while someone may find PayPal could be a little bit tricky. This ...
Meanings of 4 Reward Shipping Fee Setting Methods
PledgeBox supports creator to charge the reward shipping fee according to the following four methods. 1) Based on Reward Level 2) Based on Reward Weight 3) Based on Total Amount 4) Based on Package Weight 5) Tips Please refer to How to set up ...

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