How to send the reminder emails or re-send the survey emails?
PledgeBox system sends weekly reminder emails to backers who do not finish the survey for 6 months.If you don't want us to send the reminder, contact support to mute the reminder function.
Note: backers in follow situation won't receive the reminder email:
- Backers who receive any PledgeBox email within 6 days
- Backers whose order was locked
- Backers whose order was shipped
- Backers whom you chose not to send survey to
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