Survey
Download digital products - Backers FAQ
For backers who have finished the survey and purchased Digital Products, you will receive two emails when you complete the survey. Survey Confirmation Download the Digital Products. Please enter the verification code and unlock the download page. ...
Why Can't I Edit My Survey?
There are two possibilities that cause this issue: The order has been locked by the creator. Your order has been shipped. You can contact the creator support email listed in the survey invitation email when you are not able to edit your survey.
How do I fill out my survey?
You would receive a survey email, then: 1） Confirm your reward. You can also upgrade your reward level and choose product variants in this step. 2） Choose add-on that you want to purchase. Skip it if you don’t want an add-on or there is no add-on. 3） ...
What can I do if I don't receive the product for a long time?
PledgeBox is a 3rd party software for Kickstarter creators to collect shipping information from backers. All the payments were directly paid to the creators. If you want to check the reward shipping status, you can contact the creator support email ...
What if I don't see the email yet? (I didn't get my survey)
Check your spam folder. If you use Gmail, sometimes your invite will go to your "Promotions" tab. If you still can't find it, search your inbox for "PledgeBox" If that doesn't work: 1）Click - https://survey.pledgebox.com/user/register 2）Signup and ...