Survey
Download digital products - Backers FAQ
For backers who have finished the survey and purchased Digital Products, you will receive two emails when you complete the survey. Survey Confirmation Download the Digital Products. Please enter the verification code and unlock the download page. ...
Why Can't I Edit My Survey?
Editing depends on the order status set by the project creator. Unlocked: You can edit the survey fields that are available. Partially Locked: Product choices are locked. Address and payment updates remain available. Locked: You can review the ...
How do I fill out my survey?
Open the survey link in your invitation. Review the project name before entering your details. 1. Confirm your reward Check the pledged reward and choose any required product variants. If an upgrade is available, review its price before selecting it. ...
What can I do if I don't receive the product for a long time?
Contact the project creator for delivery dates, reward availability and missing parcels. PledgeBox provides the survey software; the creator handles fulfillment. Check the campaign’s latest updates and any tracking information provided. Find the ...
What if I don't see the email yet? (I didn't get my survey)
1. Look for the invitation Search your inbox for PledgeBox and the project name. Check spam, junk and Gmail’s Promotions tab. 2. Check the email associated with the pledge Use the same email address that the creator imported for your pledge. An Apple ...